TERMS AND CONDITIONS
Rooh Paridhan
[28 March 2026]
Welcome to Rooh Paridhan. By accessing or using our website, you agree to follow and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
If you do not agree with any part of these Terms, please do not use our website.
1. Business Information
Business Name: Rooh Paridhan
Owner / Designer: Akansha Poswal
Address: A-284, Sector-2, Patwari, Greater Noida, UP-201306
Phone: +91 8447420405
Email: roohparidhan3@gmail.com
Instagram: rooh_paridhan_3
2. General Use of Website
By using this website, you confirm that:
You are at least 18 years old or using the website under the supervision of a parent/guardian.
You will provide true, accurate, and complete information while placing an order or contacting us.
You will not misuse this website for any unlawful or harmful activity.
We reserve the right to refuse service or cancel access if misuse is suspected.
3. Products & Services
Rooh Paridhan offers women, ladies, and girls wear clothing products through its website.
We make every effort to display product details, sizes, colors, and images accurately. However:
Actual product color may slightly vary due to screen/display settings.
Minor variations in fabric, embroidery, print, or stitching may occur.
Handmade/customized items may have slight differences.
Such minor differences shall not be considered defects.
4. Pricing
All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.
We reserve the right to:
Change product prices at any time without prior notice
Correct pricing errors or technical mistakes
Modify discounts, offers, and promotions at our discretion
The final payable amount will be shown at checkout.
5. Orders
When you place an order on our website:
It is considered a purchase request, not an automatic acceptance
We reserve the right to accept or reject any order
Orders may be cancelled due to:
Product unavailability
Incorrect pricing
Suspected fraud
Incomplete customer information
Technical issues
Once your order is confirmed, you will receive order details via email, phone, WhatsApp, or SMS (where applicable).
6. Payment Terms
We may accept payments through secure payment methods available on the website, such as:
UPI
Debit/Credit Cards
Net Banking
Wallets
Cash on Delivery (if available)
By making a payment, you agree that:
You are authorized to use the selected payment method
Payment details provided are valid and correct
Rooh Paridhan is not responsible for payment failures caused by third-party payment gateway issues.
7. Shipping & Delivery
We aim to process and dispatch orders within a reasonable time.
Please note:
Delivery timelines are estimated and may vary depending on location, courier service, holidays, or unforeseen delays
Shipping charges (if any) will be shown at checkout
Incorrect shipping address provided by the customer may result in delays or failed delivery
Rooh Paridhan is not liable for delays caused by courier partners or events beyond our control.
8. Return, Exchange & Refund
Returns, exchanges, and refunds will be governed by our separate Return & Refund Policy.
Please read that page carefully before making a purchase.
General note:
Products must be returned in unused and original condition where applicable
Certain items such as customized, altered, discounted, or intimate wear items may not be eligible for return/exchange
9. Cancellation Policy
Customer Cancellation
Orders may only be cancelled before dispatch.
Once an order has been shipped, cancellation may not be possible.
Our Right to Cancel
We reserve the right to cancel orders in cases such as:
Out of stock item
Payment issue
Incorrect pricing
Fraudulent or suspicious transaction
Customer information mismatch
If payment has already been made for a cancelled order, the eligible refund will be processed accordingly.
10. Account Responsibility
If your website allows account creation, you are responsible for:
Maintaining confidentiality of your login details
Restricting unauthorized access to your account
All activities conducted under your account
Please inform us immediately if you suspect unauthorized use.
11. Intellectual Property
All content on this website is the property of Rooh Paridhan, including but not limited to:
Brand name
Logo
Product images
Product descriptions
Designs
Text content
Website graphics
You may not copy, reproduce, modify, distribute, or use any website content without written permission.
12. User Conduct
You agree not to:
Use the website for unlawful purposes
Upload false, harmful, or misleading information
Attempt to hack, damage, or interfere with the website
Use our content or images without permission
Post abusive, defamatory, or offensive content
Violation of these terms may result in restricted access or legal action.
13. Promotional Messages
By using our website or placing an order, you may receive communication from us through:
Phone calls
SMS
WhatsApp
Email
Instagram (if you contact us there)
These communications may include:
Order updates
Delivery details
Customer support
Promotional offers and new arrivals (where allowed)
You may opt out of promotional messages at any time.
14. Limitation of Liability
Rooh Paridhan shall not be held liable for:
Indirect or incidental losses
Delay in delivery caused by third parties
Technical website errors or downtime
Minor color/texture variations in products
Loss due to misuse of the website by users
Your use of the website is at your own risk.
15. Privacy
Your use of this website is also subject to our Privacy Policy.
Please read our Privacy Policy to understand how we collect and use your information.
16. Third-Party Services
Our website may use or link to third-party services such as:
Payment gateways
Courier/shipping partners
Social media platforms
Website hosting tools
We are not responsible for the policies, performance, or practices of third-party providers.